Pipefy takes the safety of its users' information very seriously. That's why we offer a new feature that enables users to increase their information safety level and rest assured that their information is as safe as it could be. 

If a simple login password doesn't seem safe enough, enabling two-factor authentication provides you with an extra security layer.

Pipefy uses mobile phone two-factor authentication. Your smartphone serves as "something that the user possesses" so, to authenticate using in Pipefy you'll use your password plus a one-time-valid, dynamic passcode. 

The code will be generated and sent to your mobile device via a special app (you can use Google Authenticator or 'Authy').

How to enable two-factor authentication in Pipefy? 

1. Access your user settings: Click on your profile picture in the upper right corner of the screen, then select 'user settings'.

2. Enable 2FA: Inside your user settings, roll the screen down until you find the two-factor authentication option. Click the button that says "Enable two-factor authentication": 

3. Connect Pipefy to the selected app: Download Google Authenticator or Authy from your smartphone's app store, open the app and scan the QRCode on your screen. The app will provide a 6 digit code you'll type on the screen to connect Pipefy to it. Enter the code and press send:

Pipefy and Google Authenticator or Authy are now connected. You can begin accessing Pipefy with the tokens provided by the apps. 

Attention! When you connect Pipefy and Google Authenticator or Authy, you will be redirected to a page with your personal recovery codes. In case you ever lose your phone, you can use one of these recovery codes to regain access to your account. Store these codes in a safe place! You only have 10 recovery codes and each of them can be used only once. You can generate new ones while logged in, which will invalidate all previously generated codes. Pay attention though, if you use all 10 codes and don't generate news ones, you will lose access to your account!

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