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You know what your start form is, right? You also know it’s your pipe's input and how you have to use it to create cards in your pipe.

Normally, only your pipe’s members will have access your pipe’s start form – since it’s inside the actual pipe. However, if you wish to make it accessible to ‘outsiders’, you can use the Public Form feature and make it available via a shareable URL.

A public form, being a public representation of your start form, will also be used to create cards in your pipe – whenever someone fills the information on a public form, a new card will be created on the pipe it belongs to.

Public forms are a way to interact with external members of your pipe - such as members from other teams, customers, suppliers, etc. - that allows you to easily organize all the information you receive, extract the data you’re looking for and then provide the necessary response.

Public Forms can be used as:

  • Contact forms
  • Feedback forms
  • Comments/Suggestions forms
  • Subscription forms
  • Job application form
  • Client onboarding/registration

Example: Feedback form

Let’s say you’ve stayed at a hotel and, upon your check-out, you’re asked to give your feedback about the room, services, etc. The hotel manager could use a Public Form embedded on an e-mail or sent as a link to access the form and gather feedback, instead of collecting numerous paper forms then having to input all that information to a system later.

What makes Public Forms even greater is that, whenever the customer submits the information, a card is automatically created on your pipe, making it much easier for your team to gather all information and follow up on it.

Whenever the info is submitted into a public form, your pipe will get a new card: 

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