Integrating Pipefy with Zendesk via Zapier allows you to easily create new cards from Zendesk tickets on a selected Pipe to keep close track of all your tickets.
This integration also works the other way around, allowing you to add tickets to Zendesk with the information you’ve inserted on a new card on Pipefy.
Pipefy + Slack integrations!
Get to know the most commonly used Pipefy + Zendesk integrations and start using them right away with Zapier's pre-designed integrations!
You can create your own Pipefy-Zendesk integrations from scratch on Zapier, or jump right in with these popular examples of automated workflows for your pipes:
Zap #1: Add cards to Pipefy from new Zendesk tickets
If you're having trouble answering each new support ticket in time, set up this automation to help. It will trigger with each new Zendesk ticket you receive, automatically creating a new card for it on a Pipefy pipe so that you have a marker for each one.
How this Zendesk-Pipefy integration works
A new ticket is submitted on Zendesk
Zapier adds a card to a pipe on Pipefy
Zap #2: Add tickets to Zendesk from new Pipefy cards
Your support team can help you internally, and not just your customers. Make it easy for anyone to report a ticket by setting up this integration. From then on, it will capture every new card on a pipe in Pipefy and create a new ticket for it on Zendesk, making sure nothing falls through the cracks.
How this Pipefy-Zendesk integration works
A new card is added on Pipefy
Zapier adds the card as a ticket to Zendesk