⚠️ Attention: you're reading an old email messaging article before the feature's upgraded version. Currently, Pipefy offers a rich and visual email builder in which you can easily add dynamic fields and set up email automations for different types of events. Learn more.

Obs: you may still be viewing the old version of email templates. If so, don't worry, the feature is being updated gradually to all users. Soon, you will have access to the new version of email templates with all the new functions.


Estimated reading time: 2 minutes

Pipefy enables users to use 3 options to add hyperlinks in your email template body: the in-feature editor, markdown and html.

Hyperlinks can be used to link to a static page (such as https://app.pipefy.com) or to a dynamic content such as an attachment field or the card URL.

IMPORTANT: Hyperlinks to attachment fields only work when there's only one file in the field. In case there are multiple files, only the first one will be linked to.

To add a hyperlink using the built-in text editor, simply click on the globe icon in the toolbar, then add the URL you wish to link for:

To add the hyperlink to a dynamic content field you can use:

  • Markdown: [Hyperlink text] ({{phaseXXXXX.fieldXXXXX}}) > simply removing the space in between the elements;
  • Html: <a href="{{phaseXXXXX.fieldXXXXX}}">Hyperlink text</a>

To add the hyperlink to a static URL you can use:

Click here to learn more about other markdown/html options for formatting email templates.

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