Estimated reading time: 2 minutes
Canned Responses are great for instant communication between members of a pipe and data/message standardization.
How to delete a Canned Response?
Access your Canned Responses feature by opening any pipe that you administrate, and clicking on the Pipe Tools sidebar:
There are two ways of deleting Canned Responses in Pipefy:
1. Delete a single Canned Response by clicking on its name and then on the trash bin icon (like on the example below):
2. You can also delete a whole category of Canned Responses, which will include all the messages contained in it.
2.1 To delete Canned Responses by categories, select a category in your Canned Responses' modal:
2.2 After selecting the category, click on the trash bin icon.
2.3 Delete and confirm the action. It's done!
After deleting a single Canned Response or a whole category of Canned Responses, it is not possible to recover their content.