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Metrics

What are metrics?

Pipe metrics can be defined as your pipe productivity reports. They offer an easy way to track how your team is performing in a specific pipe. Here are some examples of what you can track:

  • Whether the number of cards in your pipe is increasing or decreasing over time;
  • If your pipe is delivering as expected;
  • Amount of cards that got marked as 'late';
  • Amount of cards that got marked as 'expired'.

How to read metrics?

To access your pipe metrics, click on the arrow next to the reports option in the pipe header, then select metrics:

To better help you understand how metrics work, let’s look at an example. 

When you first access your pipe you'll see 3 main sessions: 

  • Happening now
  • Productivity report;
  • Cumulative flow.

The information you wish to see in the charts can be modified according to specific periods of time: lifetime (since the pipe was created), today, yesterday, current/last week, current/last month and current year.

The 'happening now' and 'productivity report' sessions are directly correlated. Happening now is a quick summary of the activities during the selected timeframe. 

It informs the pipe's average lead time, how many cards are on time, how many are late and how many are expired (these two are only applicable in pipes that have late/expired alerts set up.

The productivity report is a chart that represents visually the information presented above. You can also use your mouse to scroll over the points in the chart to view information specific to a day within the selected time period.

Scrolling down, you can find the cumulative flow. This chart shows how many cards were in each of your pipe's phases over time. You can also scroll your mouse through the points to view information for a specific day.

Our example pipe only has 3 phases: survey backlog, current month and done. You can see that the done phase grows over time - that's the expected behaviour, considering that this is a cumulative chart of a specific period of time, we expect to see more cards done over time than in active phases.

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