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Pipefy is a no-code workflow and BPM platform. Use our tools to create better processes, automate tasks, and integrate all the information your company needs in just one place.

What you can do with Pipefy:

  • Collect information and requests from clients, employees, suppliers, and others

  • Build databases and always keep them updated

  • Set automations to integrate workflows, send emails, and accomplish much more to reduce manual tasks

  • Create performance reports of all workflows to raise efficiency and productivity

  • Improve operations control by making them easier to visualize and understand

In this article, you will learn more about:

  1. Pipefy's interface

  2. Workflows

  3. Cards

  4. Pipes and databases

Meet Pipefy's interface

On Pipefy's home screen you will find:

  • The pipes (workflows) that you've created or that you're part of, as the other company pipes

  • Your databases that may contain your clients, suppliers, and/or products information


  • Your tasks: a list with all cards you've been assigned to

  • Templates: workflow models ready to use

  • Help menu with articles and video tutorials

  • Portals, where you can share and group public forms, instructions, and your company's policies

Through the home screen, you can also invite new members to your account and keep an eye on notifications.

Besides, you can use the search tool to find specific pipes and databases.

How to create workflows

To create a workflow, click on create a new process. You can start from scratch or with a template model.

On Pipefy, each pipe represents a workflow. You can view it as a kanban, a list, and other formats.

In the kanban format, each column represents a workflow phase, and each card represents a task, a request, or a contact.

📌Learn how to get full visibility of all steps of your workflow and see how to create, edit, and delete phases.

Cards: your workflows key piece

Cards are the main element of your processes because they centralize all the essential information about a demand.

As we said, a card may represent a request, a contact, or a task. It will depend on the workflow type.

In Pipefy, you can customize a card's fields so they always make the most sense for what you need.

📌 Get to know the anatomy of a card and the field types you can add.

Pipes and databases

It’s easy to navigate between pipes and databases on Pipefy.

With a single click, you have quick access to your clients, suppliers, and other contacts data. Just connect a pipe to a database, and it will appear in a new tab header.

📌 Pro tip: The name of this connection between your pipe and a database will be the title of the new tab. So, choose a clear and objective one.

Join Pipefy's Community to share ideas and give feedback about our product.

Learn how to use all of Pipefy's features with Pipefy University's free courses.

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