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How to solve DNS issues
Grazi Sabatini avatar
Written by Grazi Sabatini
Updated over a week ago

👤 For all users

🔐 Available on all plans

🎯 For those who want to solve DNS blocking problems in Pipefy

⏩ Content Summary:

Learn how to solve DNS problems that may be preventing you from using Pipefy resources in some browsers:

  • Access the security settings in your browser to enable secure DNS.

  • If the problem persists, contact our Support team via email.

How to solve the DNS problem

If you are trying to access Pipefy and a DNS error returns (Domain Name System) dns_probe_finished_nxdomain, your browser is probably blocking Pipefy’s domain.

Follow the instructions below to solve the problem:

Google Chrome

  1. Open your Google Chrome browser and click the three-point icon at the top of your screen.

  2. Click Settings.

  3. In the menu on the left, click Privacy & Security.

  4. Next, click Security.

  5. Scroll down until you see Use Secure DNS.

  6. Make sure the option Use Secure DNS is active.

  7. Choose Cloudfare (

Other browsers

To solve the problem with other browsers, you need to navigate to advanced security settings and make sure you are using the Secure DNS option.

📢 Keep in mind: If the problem persists, contact our Support team via email (

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