Estimated reading time: 4 minutes
If you prefer, you could also watch a video about how this feature works:
Users in the Business and Enterprise plans can add field conditionals (conditional logic) to their pipe's forms and phases to display or hide other fields according to the value in other fields.
🔔 Attention: Field conditionals can also be used to create more complex rules by adding more conditions in the scenario (with and/or option to combine conditionals).
The same is valid for the action, you can choose to display or hide fields according to your conditionals (instead of creating a single scenario 'if conditionals are true/false', you can create multiple scenarios for when the field is blank, when the 1st alternative is selected, etc.).
Setting up field conditionals
Field conditionals can be set up in the pipe's form and phases. To begin setting up a conditional in a form or phase, simply open a card, click on the three dots button on the upper right corner and select Setup field conditionals.
Let's suppose we have a purchase pipe. In this pipe, whenever a team member requests the purchase of an item with a value that's over a specific amount (in our case, U$D1000), it must be accompanied by a purchase approval request.
We'll add a field conditional to our pipe's Start Form so that the Purchase approval connection field will only be displayed when the value in the Price field is over U$D1000.
To do so, we'll begin by opening our pipe's Start Form. Click on the three dots in the upper right corner of the screen and then on "Setup field conditionals".
After we do that, we'll see a window with a list of field conditionals (if we have any set up) and a button to create a new conditional in our Start Form.
Click the button to begin setting up the conditional. The first step is giving our scenario a name that'll help us identify it later on.
We'll establish the conditional logic. We'll select the field that'll condition the action (in our case, the Price field) and select that we want the value to be greater than 1000.
To finish setting up the scenario, we'll establish what we want to happen when the condition we created is true (in our case, show the Approval Request field) and when it's false (hide the Approval Request field).
If you need to show/hide different many fields, you have the option of showing/hiding all other fields in the phase. The fields are displayed grouped by phase, making it easier for you to locate the fields you want to show/hide.