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Within each Pipefy subscription plan, whether it is a Starter (free), Business, or Enterprise, there are different limits for the automation jobs and API calls in your processes. However, you are able to go beyond these limits without the need of a plan upgrade.
You just need to buy an additional, customized add-on bundle!
In Pipefy, there are no limits for automation rules, but there are limits for actions. Rules are defined by a trigger and the conditions in which it performs. For example, when a card is updated (trigger), it should automatically move to another phase (action). The trigger is automatically detected by Pipefy and then the automation happens.
The action is the number of times an automation is triggered (every time the event happens). Using the previous example, every time a field is updated, an action is triggered to move the card to the chosen phase — this counts as an automation action.
🔔 Attention: Even when an action cannot be carried out in a process, it's counted as complete due to the verification step. For example, if you set up an automation that moves cards to a specific phase and that card does not fulfill the conditions to be able to move forward, the automation won't happen.
However, the action to verify if the automation should occur has happened (check field conditions), which counts as an action.
If you want to check the volume of automation jobs you consume per month, go to the billing page in plan details within Pipefy. On this page, you can keep track of how many jobs you are using in real-time.
Check the limit of automation jobs per plan:
API calls are when information is exchanged and carried out between Pipefy and external applications. This way, it is possible to establish connections between Pipefy and the software you want, as long as your development team configures these integrations through the Open API.
🔔 Tip: If you want to check the volume of API calls you consume per month, go to the billing page within Pipefy. On this page, you can track how many tickets you are using in real-time.
Check the API calls limit per plan:
Which are the add-ons bundles?
If the current limits on automation jobs and API calls don't meet your needs, you can request an additional bundle of add-ons at any time. There are different bundles which allow you to expand the volume of jobs or calls as you prefer. Check out:
How do I purchase add-ons?
To purchase an add-on bundle, please contact your CSM or our Support team via chat.
Once you purchase the add-on bundle, the limit is automatically updated on your account and you can consume more automation jobs or API calls instantly. It is possible to cancel the add-on at any time, without any fees.
Track your monthly consumption of automation jobs and API calls in the plan details page. If you need to upgrade your automation jobs or API calls anytime, just follow the upgrading process again or get in touch with us.