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In Pipefy, we have an automation rules and automation jobs.
Automation rules are the automations you've created in a pipe, while automation jobs are the number of automations triggered per card in all of your company's pipes.
There are no limits or charges to automation rules. This means you can create automation rules as you will in your pipes.
But, there are limits and charges for automation jobs, according to your plan.
Automation jobs per month
If you exceed your monthly limit, you can buy automation add-ons or upgrade your plan.
How do I check my monthly automation jobs volume?
To check the volume of automation jobs you consume per month, go
to the billing page where you can keep track of how many jobs you use in real-time.
Does Pipefy count automation jobs even if an automation rule does not work?
Yes, due to the verification step.
Pipefy counts automation jobs whenever it checks the rules and the conditions to trigger the automation. These verification steps are considered automation jobs and counted as such.
So, if an automation has a conditional, Pipefy is going to count 2 automation jobs: one to verify the rule, and another to verify the conditional.
How do I ensure my automation will work so I won't be overcharged?
Test it every time you set new automation or make changes in a pipe.
Double check when you add, edit, or delete fields in forms and phases, set new alerts or delete the existing ones, or remove people from the pipe can break your automation.