How automation billing works
How Pipefy counts automations in your plan.
Graziela Sabatini avatar
Written by Graziela Sabatini
Updated over a week ago

Estimated reading time: 3 minutes

In Pipefy, we have an automation rules and automation jobs.

Automation rules are the automations you've created in a pipe, while automation jobs are the number of automations triggered per card in all of your company's pipes.

There are no limits or charges to automation rules. This means you can create automation rules as you will in your pipes.

But, there are limits and charges for automation jobs, according to your plan.

Starter (Free)




Automation jobs per month




15 MM

If you exceed your monthly limit, you can buy automation add-ons or upgrade your plan.


How do I check my monthly automation jobs volume?

To check the volume of automation jobs you consume per month, go

to the billing page where you can keep track of how many jobs you use in real-time.

Does Pipefy count automation jobs even if an automation rule does not work?

Yes, due to the verification step.

Pipefy counts automation jobs whenever it checks the rules and the conditions to trigger the automation. These verification steps are considered automation jobs and counted as such.

So, if automation has a conditional, Pipefy will count 2 automation jobs: one to verify the rule and another to verify the conditional.

How does billing work for recurring automations?

Recurring automations have relative dates, used in activities that always occur at the same frequency.

As you will define a time for this automation (based on minutes, hours, or days), the verification step, which generates the automation job, will follow the same.

For example:

If you have recurring automation every 30 minutes, the verification will occur every 30 minutes.

As a result, a new automation job will be charged every 30 minutes.

How do I ensure my automation will work so I won't be overcharged?

Test it every time you set new automation or make changes in a pipe.

Double check when you add, edit, or delete fields in forms and phases, set new alerts or delete the existing ones, or remove people from the pipe can break your automation.

Join the Pipefy Community to share your questions, exchange ideas with other users, and take Pipefy Academy courses to learn more about process management.

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