How automation billing works

How Pipefy counts automations in your plan.

Ian Castelli avatar
Written by Ian Castelli
Updated over a week ago

Estimated reading time: 3 minutes

In Pipefy, we have:

  • Automation rules

  • And automation jobs

Automation rules are the automations you've created in a pipe, while automation jobs are the number of automations triggered per card in all of your company's pipes.

There are no limits or charges to automation rules. This means you can create automation rules as you will in your pipes. But, there are limits and charges for automation jobs, according to your plan.

Starter (Free)




Automation jobs per month




15 MM

If you exceed your monthly limit, you can buy automation add-ons or upgrade your plan. Check our pricing page to learn more.

Frequently Asked Questions

How do I check my monthly automation jobs volume?

To check the volume of automation jobs you consume per month, go

to the billing page where you can keep track of how many jobs you use in real time.

In which scenarios does Pipefy count automation jobs?

Basically, automation jobs are counted whenever the event configured for that automation rule is triggered.

This does not necessarily mean that all automation jobs will represent an action happening in Pipefy, but that the defined rule is being verified.

Let's assume you have an automation rule in which the priority field is automatically updated to high whenever John creates a new card.

In this case, we have the following scenarios:

  • New card created (created by John) > Priority field updated to High = Automation jobs consumed: 1

  • New card created (created by someone else) > Priority field NOT updated = Automation jobs consumed: 1

This happens due to the verification step that Pipefy performs every time the event marked in the rule happens. The verification itself is an automation job.

How does billing work for recurring automations?

Recurring automations have relative dates, used in activities that always occur at the same frequency. As you will define a time for this automation (based on minutes, hours, or days), the verification step, which generates the automation job, will follow the same.

For example:

If you have recurring automation every 30 minutes, the verification process will happen every 30 minutes. As a result, a new automation job will be charged every 30 minutes.

How do I ensure my automation will work so I won't be overcharged?

Test it every time you set new automation or make changes in a pipe. Double-check when you add, edit, or delete fields in forms and phases, set new alerts, or delete the existing ones. Also, removing people from the pipe can break your automation.

Join the Pipefy Community to share your questions, exchange ideas with other users, and take Pipefy Academy courses to learn more about process management.

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