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Set up time zones in email templates

Change the time zone in email templates to display datetime fields accordingly.

Ian Castelli avatar
Written by Ian Castelli
Updated over a week ago

Estimated reading time: 2 minutes

What should I know before starting?

🔔 Attention: These settings can only be performed by a pipe member who has admin or super admin access.

How time zones in email templates work

When inserting a datetime field as dynamic content in an email template, you can set the time zone to match the email recipient’s location. For example:

  • If you are in San Francisco, CA, USA, your time zone is GMT-8. To email someone in Sao Paulo, Brazil, set the time zone to GMT-3.

How to set up time zones

Open your pipe and go to the Email tab. Click on Email templates. Select the one you want to modify the time zone for.

Next, click on Language settings.

Choose the time zone and save.

By default, all templates come in the default time zone GMT 00:00. If you want to change it, you need to change each template.

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